Nib Shared Vision: Privacy Policy

This privacy policy sets out how Nib Shared Vision uses and protects any information that you give us when you use this website. Nib Shared Vision is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement. Nib Shared Vision may change this policy from time to time by updating this page. This policy is effective from 1st January 2020.

Data Protection Act 2018 and the GDPR

Nib Shared Vision is committed to ensuring that your privacy is protected by always complying with the Data Protection Act 2018 and adhering to the principles of the General Data Protection Regulations (GDPR).

We always have your best interests at heart and your personal information will not be retained by Nib Shared Vision for longer than necessary in relation to the purposes for which it was originally collected, or for which it was further processed.

To protect yourself when sending us personal information, please ensure that you use devices running supported operating systems that incorporate some form of malware protection. Only connect your devices to networks that you trust.

Use of Information

We will not rent or sell your personal information to other organisations for use by them in any way, including in their own direct marketing activities.

We may disclose your personal information to third parties if we're legally obliged to; or in order to enforce or apply our terms of use for this website or other agreements; or to protect the rights, property or safety of Nib Shared Vision. This includes exchanging information with other companies and organisations for the purposes of fraud detection and protection, or with local authorities for the purposes of the provision of health or social care.

Sometimes we cannot keep information confidential as we need to ensure all children, young people and vulnerable adults are safe. This means that if you tell us anything about yourself or another person being at risk of suffering significant harm, we may need to tell someone who can help (such as a social worker, police officer or teacher). Sometimes a court might order us to share information and you might ask us to share information on your behalf. The partners of Nib Shared Vision are experienced safeguarding professionals who will always act to protect children and vulnerable adults in line with the law and best practice.

If your local authority or another agency, such as your school or the police, have asked us to work with you we will need to gain information from them about you and share information with them. We will need to let them know the outcome of our work. We will tell you who we are sharing your information with and why, unless it is a concern as mentioned above and we do not think it is safe to do so.

Sometimes we might want to tell a carer, social worker or other appropriate person about how things are going while you are working with us, but we will always check this out with you first, unless we think it is not safe to do so.

We may send promotional information about new products, special offers or other information which we think you may find interesting. We will only make contact for these purposes when we have been given permission to do so.


We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.


A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system. Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Controlling your personal information

You may choose to restrict the collection or use of your personal information in the following ways:

If you agree to us using your personal information for direct marketing purposes, you may change your mind at any time by emailing

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.

Your rights

Right to access your personal information

You have the right to access the personal information that we hold about you in many circumstances, by making a request. If we agree that we are obliged to provide personal information to you (or someone else on your behalf), we will provide it to you or them and aim to do so within one month from the relevant time as defined within the Data Protection Act 2018. No administration fee will be charged for considering and/or complying with such a request unless the request is deemed by us to be excessive in nature.

We would ask for proof of identity and sufficient information about your interactions with us that we can locate your personal information.

Right to correct your personal data

If any of the personal information we hold about you is inaccurate or out of date, you may ask us to correct it.

Right to stop or limit our processing of your personal data

You have the right to object to us processing your personal information if we are no longer entitled to use it, to have your information deleted if we are keeping it too long or have its processing restricted in certain circumstances.