MASH, Social Work and Partnership: Diagnostic Reviews and Transformation

We provide diagnostic reviews of the systems, processes and practice of the front door, MASH and connectivity to Early Offer of Help models and statutory interventions.

Using innovative design expertise we work with you to create the most effective context appropriate front door structures delivering outstanding social work and partnership practice.

We identify the most efficient ways to respond quickly and appropriately to all levels of need, harm and risk to children.

Who we are

As the originators of the Multi Agency Safeguarding Hub (MASH) concept we now work with highly experienced social work and safeguarding professionals supporting and improving systems, practice, and partnership working.

We have evolved MASH to a whole system approach ‘needs analysis model’ encompassing children services front doors and all connected pathways.

We recognise that the effectiveness of each part of children’s social care is reliant on a wholly efficient and effective front door in delivering the best outcomes for children.

How we deliver for you

  • Diagnostic of social work front door, connected processes and functions
  • Review information and knowledge management and the timely identification and analysis of need, harm and risk
  • Examine decision making, compliance and governance activities encompassing the use of systems and professional behaviours
  • Consider if intervention, diversion and prevention decisions are being made in the best interest of the child and the no delay principle is being applied
  • Auditing of contacts (Levels 1,2,3, 4 and statutory notifications) to identify practice learning and system issues
  • Evidence based report with recommendations for the delivery of the most effective front door together with practice learning to drive continual service improvement and organisational change.

Nigel Boulton


Nigel is the original designer of the multi agency safeguarding hub (MASH). Nigel served as a Police officer and has over 35 years of experience in organisational leadership, management and innovation together with a strong background in safeguarding professional practice…

How you benefit

Working with you to identify the most efficient ways to respond quickly and appropriately to all levels of need, harm and risk to children
Children pointing upwards